NGO Operations

Summary

The Disaster Management / Emergency Aid and Response job family encompasses a wide range of positions that support the operations of NGOs during and after a disaster. This job family is responsible for providing direct assistance to those affected by a disaster, as well as coordinating the efforts of NGOs to ensure an effective and efficient response.

Typical activities

• Develops and oversees operational plans for disaster relief and emergency response activities.
• Coordinates the efforts of relief workers and volunteers during disaster relief and emergency response operations.
• Ensures that relief supplies and equipment are properly distributed and utilized during disaster relief and emergency response activities.
• Monitors developments during disaster situations and adjusts relief and response plans accordingly.

Synonyms or related job titles

Disaster Relief Coordinators, Emergency Responders, Case Managers

Summary 
The Documentation and Information Management job family is responsible for managing and maintaining the operational documentation and information for an NGO. This includes developing and maintaining databases, filing systems, and document control procedures. Job holders also work to ensure that all documentation and information is accurate and up to date. 

Typical activities

• Designs and implements processes and procedures for the efficient and effective management of the organization's documentation and information.
• Develops and maintains an accurate and up-to-date documentation and information management system.
• Ensures that all documentation and information is properly stored, organized, and accessible.

Synonyms or related job titles

NGO Operations Specialist, NGO Documentation and Information Specialist

Summary 
The Education / Learning and Training job family is responsible for the operational management and delivery of educational and training programs for NGOs. This includes planning and administering programs, designing and delivering training materials, and evaluating the effectiveness of programs. Job holders may also be responsible for the financial management of programs, and for liaising with donors and other stakeholders.

Typical activities

• Monitors and supports all program activities in the field, conducting regular meetings with partners and stakeholders to identify issues and propose solutions to address them.
• Ensures the implementation of agreed plans at the field level to achieve quality results on time.
• Trains new staff and partners in order to improve the overall abilities of the team.
• Liaises with other stakeholders, including schools, local leaders, partners and participates in relevant meetings.

Synonyms or related job titles

Education Assistant, Education Officer, Education Project Coordinator

Summary 
The External Relations / Partnerships and Resource Mobilization job family is responsible for securing financial and other resources to support the organization's programs and operations. This includes identifying and cultivate relationships with potential donors, foundations, and other partners; writing and submitting funding proposals; and managing the organization's fundraising activities. 

Typical activities

• Liaises and builds partnerships with international and local representatives of coordination agencies.
• Conducts political and environmental analyses on an ongoing basis that contribute to the organization's strategic planning for resource mobilization and the development of strategic partners.
• Provides specialist, managerial and policy advice aligned with the Organization's mobilization objectives.
• Actively supports technical staff development in the areas of resource mobilization, e.g., proposal development and complex negotiations.

Synonyms or related job titles 

Partnership Manager, Resource Mobilization Manager, External Relation Manager

Summary 
The Fundraising / Grant Development job family is responsible for raising funds for and writing grants for non-governmental organizations. Job holders work to identify potential donors and write proposals to convince them to donate money to their cause. This job family is also responsible for managing fundraising campaigns and events.

Typical activities

• Develops and implements fundraising strategies to meet organizational needs and goals.
• Identifies and cultivates relationships with potential donors.
• Writes grant proposals and manages grant reporting.
• Plans and executes fundraising events.

Synonyms or related job titles

Fund Raiser, Donor Relations, Fundraiser, Grant Writer, Grant Researcher

Summary 
The Humanitarian Aid and Coordination job family is responsible for providing relief and development assistance to people and communities affected by natural disasters and conflict. They work in close coordination with government agencies, international organizations, and NGOs to ensure that humanitarian aid is delivered effectively and efficiently. 

Typical activities

• Responds to emergency situations that require civilians to be evacuated or saved from disasters both natural and man-made.
• Solves both local and global problems of crisis.
• Works with other organisations to set up humanitarian aid funds.
• Researches natural and man-made disasters to find solutions to problems.
• Submits reports and conducts meetings on improvements to safety and response systems.

Synonyms or related job titles

Humanitarian Aid and Coordination Officer, Humanitarian Aid Specialist, Humanitarian Aid Worker

Summary 
The International Relations job family is responsible for managing the relationships between NGOs and other international organizations. Job holders work to promote cooperation and coordination between NGOs, and to advocate for the rights of NGOs within the international community. They also work to build the capacity of NGOs to engage in international relations, and to support the work of NGOs in promoting peace, human rights, and development.

Typical activities

• Develops and maintains strong relationships with international partners, supporting the work of the organization and furthering its objectives.
• Represents the organisation at international events and meetings, promoting its work and building its profile.
• Monitors international developments that may impact on the work of the organisation, and provides timely analysis and advice to senior staff.
• Maintains good working knowledge of global current affairs.

Synonyms or related job titles 

Global Affairs, International Development

Summary 
The Member Relations job family is responsible for managing and developing relationships with members of non-governmental organizations. This includes communicating with members, coordinating member activities, and representing the organization to members. The Member Relations job family is also responsible for developing membership recruitment and retention strategies.

Typical activities

• Serves as the primary point of contact for Members and prospective Members, responding to inquiries in a prompt and professional manner.
• Develops and maintains strong relationships with Members, proactively addressing concerns and issues.
• Coordinates Member events and activities, as well as promotional and communications initiatives.
• Monitors Member benefits and privileges, ensuring that Members are aware of and take advantage of available benefits.

Synonyms or related job titles

Member Relationship Officer, Community Relations, Volunteer Management

Summary 
The Monitoring and Evaluation job family is responsible for planning, conducting, and overseeing evaluations of programs and projects implemented by NGOs. This includes developing evaluation plans and tools, conducting data collection and analysis, and writing evaluation reports. The job family also provides technical assistance to NGOs on monitoring and evaluation issues.

Typical activities

• Develops and implements monitoring and evaluation plans in line with project objectives.
• Maintains accurate and up-to-date records of project data and documentation.
• Monitors program implementation and progress against program indicators and milestones.
• Prepares reports on the findings of evaluations and assessments.

Synonyms or related job titles

Impact Assessment, Program Evaluation, Quality Assurance

Summary 
The Policy and Advocacy job family is responsible for developing and advocating for policies that support the work of NGOs. Job holders work to engage policymakers and the public on issues that affect NGOs, and work to advance the NGO agenda through policy analysis, coalition building, and public education. 

Typical activities

• Advocates for the organization’s policies at the local, state, and federal level.
• Collaborates with other departments within the organization to ensure that policies and procedures are aligned with the organization’s overall mission and goals.
• Develops policy positions and advocacy strategies.
• Works with the media to raise awareness of the organization’s policies and their positions on various issues.
• Writes reports, articles, white papers and other materials to educate the public about the organization’s policies and position on various issues.

Synonyms or related job titles

NGO Policy and Advocacy Officer, Advocacy, Campaigning, Lobbying, Policy Development, Policy Research, Public Affairs

Summary 
The Political Affairs job family is responsible for providing support to NGOs in the areas of political affairs, public policy, and advocacy. This includes researching and analyzing political and policy issues, developing and implementing advocacy and lobbying strategies, and communicating with elected officials, government agencies, and the media. 

Typical activities

• Conducts political risk assessments and provides analysis on potential political developments that could impact the organisation.
• Monitors and researches current affairs and developments in domestic and international politics.
• Supports the development and implementation of organizational strategies, plans and policies in response to political developments
• Develops and delivers political education and awareness-raising programs.

Synonyms or related job titles

Foreign Affairs

Summary 
The Project and Programs Management job family is responsible for the management and coordination of NGO projects and programs. This includes the development and implementation of project plans, the management of project budgets and resources, the monitoring and evaluation of project progress, and the preparation of reports to donors and other stakeholders. 

Typical activities

• Designs and develops project plans and timelines in consultation with key stakeholders, including senior management, beneficiaries, and funders.
• Builds and maintains positive relationships with key stakeholders, partners and donors, ensuring that they are kept up to date with progress and developments.
• Leads on the identification, assessment and selection of new program and project opportunities, in line with the organisation’s strategic aims.
• Monitors and evaluates program and project performance against agreed targets and indicators, and take corrective action where necessary.

Synonyms or related job titles

Project Manager, Program Manager, Program Coordinator

Summary 
The Public/Private Partnerships (PPP) job family consists of positions that support and manage the development, implementation, and evaluation of public/private partnerships between the NGO, state agencies and private sector entities. PPPs are designed to create efficiencies and optimize the use of resources by sharing risk and responsibility for delivering services or financing public infrastructure projects. 

Typical activities

• Advocates for the organization and its partners within the public and private sectors.
• Develops and manages partnerships with public and private sector organizations.
• Manages and monitors partnerships to ensure that they are meeting agreed-upon objectives, and takes corrective action as necessary.
• Serves as the primary point of contact for partners, and resolves any issues or concerns that may arise.

Synonyms or related job titles

Infrastructure Partnership, Nonprofit-Government Partnerships, Public-Private Partnerships, Cross-Sector Partnerships

Summary 
The Volunteer Services & Community Outreach job family is responsible for planning, coordinating, and carrying out volunteer programs and community outreach initiatives for an NGO. This includes recruiting, training, and supervising volunteers; developing and implementing community outreach strategies; and evaluating the effectiveness of volunteer and outreach programs.

Typical activities

• Locates candidates and aids in recruitment of new members.
• Trains and supports volunteers in their roles.
• Encourages the local community to engage with various volunteering roles within the organization.
• Acts as the primary point of contact for the public and volunteers.
• Organizes and coordinates special events.

Synonyms or related job titles

Volunteer Services & Community Outreach Coordinator, Community Engagement Management, Volunteer Manager