Summary

The Central Administration job family is responsible for the overall management and operation of the university.

Job holders are responsible for the budget, academic affairs, student affairs, and all other aspects of the university. They will support the operation of the institution and provide clerical, administrative and other assistance as required. The role typically involves daily contact with students and professionals by welcoming users of the institution and offering appropriate support to meet their needs by directing to activities and providing general information.

Job holders may also provide administrative support, coordinate events and activities, manage facilities and operations, or oversee compliance with university policies and procedures.

Typical Activities

Displays and maintains comprehensive information points throughout the institution, ordering stock and updating as necessary
Serves as the primary point of contact for all university-wide inquiries, concerns, and requests for information.
Oversees the daily operations of the university and its various departments and units.
Coordinates and oversees the development and implementation of university-wide policies and procedures.
Serves as the primary liaison between the university and its various stakeholders, including students, faculty, staff, alumni, and the community at large.
Manages the university’s budget and financial planning, and ensures that the university’s finances are managed in a responsible and transparent manner.
Represents the university at various events and functions, and serves as its spokesperson to the media.

Synonyms or related Job Titles
Academic Affairs, Academic Dean, Admissions Director, Provost, Registrar, Student Dean, President

1. Publications and Printing Services

Summary

The Publications and Printing Services job family consists of positions that are responsible for a wide variety of publishing, printing and duplicating services for the university. These positions design, produce and distribute a wide variety of publications, including but not limited to, newsletters, magazines, newspapers, books, catalogs, course materials, and promotional materials.

Job holders design, layout and print a variety of publications, develop and managie publication schedules, and coordinate the efforts of university contributors and outside vendors. They may also operate a variety of printing presses and other duplicating equipment.

Typical Activities

Manages the production and distribution of all university publications, including print and digital formats.
Oversees the university’s print shop and ensures that all print jobs are completed in a timely and efficient manner.
Works with various university departments to develop and produce high-quality publications that meet their specific needs and requirements.
Coordinates the design, layout, and printing of all university publications, including newsletters, magazines, brochures, and catalogs.
Maintains accurate records of all university publications and printing services requests.
Provides excellent customer service to all university departments and individuals who utilize the university’s publications and printing services.

2. Residential Services

Summary

The Residential Services job family provides a variety of services to support the University's residential community that is made up of students, faculty, and staff. These services include housing operations, maintenance and repairs, dining services, security, and event support.

Job holders provide a safe, clean, and comfortable living environment for all residents. They are tasked with contributing to the administrative functions of residential areas and may provide support to students with issues relating to residential issues such as personal conflicts and accommodation concerns.

Typical Activities

Provides a positive living and learning environment for the university community.
Ensures the safety and security of all residents and guests within the University Residential Services area.
Provides prompt and courteous customer service to all residents and guests.
Monitors and controls access to University facilities.
Investigates and resolves all complaints and incidents reported within the University buildings.
Maintains operations of an assigned residence hall, by coordinating support services and enforcing university policies.
Performs routine maintenance and repairs on residence hall buildings and grounds.
Maintains the cleanliness of residence halls and common areas.

Synonyms or related job titles

Area Coordinator, Maintenance Technician, Custodian

3. Fundraising and Cooperations

Summary

The Fundraising and Cooperations job family is responsible for generating private and public funds to support the University's teaching, research, and public service missions. This includes developing and implementing fundraising strategies, managing relationships with donors and prospects, and working with the University's development staff.

Job holders work to develop and implement cooperative agreements with businesses, foundations, and other organizations. They collaborate with individuals across the institution to build and execute robust marketing and fundraising campaigns that meet revenue goals.

Typical Activities

Serves as the primary liaison between the university and potential donors, coordinating all fundraising and development activities.
Cultivates and manages relationships with key donors, providing them with information about the university and its needs.
Works with the university administration to develop fundraising goals and strategies.
Identifies and solicits major gifts from individuals, corporations, and foundations.
Plans and executes special fundraising events.
Writes grant proposals to secure funding from government agencies and private foundations.
Keeps accurate records of all donations and maintain updated donor files.
Prepares regular reports on fundraising activities and progress toward goals.

Summary

The Student Affairs job family is responsible for the administration and management of student services and programs in support of the university’s mission. This includes the development and implementation of policies and procedures related to student life, housing, and other areas of student development and support.

Job holders work collaboratively with faculty and staff across the university to ensure that students have a positive and enriching experience during their time at the school. They are responsible for providing advice, support and training for student activities committees. They also ensure regular communication occurs between departmental representatives and are expected to keep students aware of developments in issues affecting them.

Typical Activities

Provides information and assistance on a variety of topics, including admission and enrolment, financial aid and scholarships, academic advising and support, student life and activities, health and wellness, personal wellbeing, and career development.
Coordinates and deliver educational support services such as tutoring and academic advice.
Develops and implements student support programs such as orientation and first-year experience programs.
Manages student records and data.
Provides advice and guidance to student clubs and societies.
Administers scholarships and bursaries.
Coordinates student events and activities.
Promotes student engagement and involvement in the life of the university.
Liaises with other university departments to ensure the delivery of an integrated student experience.

1. Enrolment and Admission

Summary

The Enrolment and Admission job family is responsible for the coordination and processing of all student enrolments and admissions to the University. This includes managing the University's enrolment system, handling enquiries from prospective students, processing applications and supporting students through the enrolment process.

Job holders also manage the University's admissions policy and procedure, and provide advice and guidance to academic staff on admissions matters. They work closely with academic staff and participate in recruitment activities such as Open Days and Higher Education conventions.

Typical Activities

Maintains and updates student enrolment records.
Processes new student enrolments.
Coordinates and manages student admission interviews.
Assesses and reviews student applications.
Determines student eligibility for admission.
Monitors the responses of applicants to decisions and provides data to Faculties and Departments on applicant status and workflow.
Liaises with academic staff to ensure smooth student transition into courses.
Manages waiting lists for courses.
Counsels students and parents/guardians on admission processes and requirements.

2. Financial Aid and Scholarships

Summary

The Financial Aid and Scholarships job family consists of positions that are tasked with evaluating, approving, and awarding financial aid to students in accordance with federal, state, and university regulations, policies, and operating guidelines.

Job holders assess financial needs of students, and advise students and parents regarding financial aid options, processes, and requirements. They may evaluate student academic progress and adjudicate academic progress appeals. They participate as appropriate in systems/procedures planning and management; implement and coordinate specific individual programs and/or assignments, in accordance with the overall objectives of the department.

Typical Activities

Analyses and evaluates financial viability of students and families, and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.
Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.
Reviews for accuracy and provides signature approval/disapproval of loan applications, promissory notes, and other financial documents.

3. Career Services

Summary

The Career Services job family is responsible for providing comprehensive career services to students in order to help them identify and achieve their career goals. Services provided by this job family include, but are not limited to, individual career counselling, resume and cover letter writing assistance, job search guidance, and mock interviews.

Job holders also manage and coordinate on-campus recruiting activities, job fairs, and other career-related events.

Typical Activities

Serves as the primary point of contact for students seeking career services and advice.
Provides students with the tools and resources necessary to make informed decisions about their future.
Helps students explore and identify their career goals and aspirations.
Assists students with choosing a major, exploring career options, and applying to graduate school.
Provides resume and cover letter assistance, mock interviews, and job search resources.
Develops and implements strategies to assist students in securing internships and full-time employment.
Develops and maintains relationships with employers and other key stakeholders to promote internship and job opportunities for students.
Conducts workshops and events on various career-related topics.

Synonyms or related job titles

Career Advisor, Career Counselor, Career Services Specialist, Job Coach, Job Developer, Job Placement Specialist

4. Counselling

Summary

The Student Counselling job family is responsible for providing guidance and support to students in order to help them overcome personal, social, or academic difficulties. This includes individual and group counselling, crisis intervention, and consultation services.

Job holders work with students to develop coping strategies, identify support systems, and connect them with resources. They develop and deliver educational programs on topics such as stress management, mental health, and alcohol and drug use. They also collaborate with parents, teachers, and other professionals to ensure that students are receiving the best possible support.

Typical Activities

Provides crisis intervention and support to students.
Develops and implements individualized counselling plans.
Facilitates group counselling sessions on topics such as stress management, grief, and relationships.
Provides referrals to community resources and outside mental health professionals.
Maintains confidential records of student counselling sessions.
Consults with teachers, parents, and administrators to promote students’ social, emotional, and academic success.
Collaborates with school staff to create a positive and supportive learning environment.

Synonyms or related job titles

Student Counsellor

5. Event Management

Summary

The Event Management job family is responsible for planning and executing a wide variety of events for students, faculty, staff, and guests on behalf of the university. This includes everything from small, informal gatherings to large-scale events such as commencement and convocation.

Job holders work closely with other members of the Student Affairs team to ensure that all events are well-coordinated and run smoothly. They also collaborate with campus partners to ensure that events are accessible and inclusive for all members of the university community.

Typical Activities

Plans, coordinates, and executes a wide variety of events for the campus community.
Plans and organizes orientation programs, commencement ceremonies, homecoming activities, cultural events, and special lectures/performances.
Serves as the main point of contact for students, faculty, and staff regarding event planning and logistics.
Manages vendors or suppliers in a professional manner.

6. Student Exchange Programmes

Summary

The Student Exchange Programmes job family is responsible for the planning, coordination and implementation of student exchange programmes between the organization and other institutions.

Job holders develop study abroad programs and both recruit and prepare students to live and study in another country. They will work with students to help them research and choose where to study abroad and which programs will best suit their academic goals. They also provide support and advice to students and staff involved in the programmes.

Typical Activities

Develops and implements the student exchange programme.
Liaises with partner institutions and organizations.
Identifies and recruits eligible students.
Coordinates student applications and placements.
Monitors and evaluates the progress of students on the program.
Assists students on how to prepare to live in another country.
Provides support to students during their exchange experience.
Maintains records and documentation relating to the student exchange programme.

Summary

The Library job family consists of positions that provide professional library and information services to the university community. These positions are responsible for planning, developing, organizing, and managing library collections and services; providing reference and research assistance; and teaching information literacy skills.

Job holders are responsible for acquiring, organising, managing and distributing library resources, and ensuring that library provision meets the needs of all its users. They manage learning resources while keeping the library users' needs in mind. Duties vary considerably according to the size of the library.

Typical Activities

Liaises with departmental academic staff, external organisations and suppliers
Ensures that library services meet the needs of certain groups of users (staff, postgraduate students, disabled students and more)
Selects, develops, catalogues and classifies library resources
Plans, develops, and implements library services and programs.
Selects, acquires, and catalogs library materials.
Promotes the use of the library and its resources.
Evaluates and reports on the effectiveness of library services and programs.

Synonyms or related job titles

Librarian

Summary

The Museums job family consists of positions that are responsible for performing professional museum work in planning, researching, developing, and presenting exhibits and public programs. The positions in this job family are characterized by their responsibility for planning, researching, writing, and/or curating exhibitions and public programs; coordinating the work of support staff and volunteers; and providing educational and interpretive services to museum visitors.

Job holders may have specialized training in museum conservation, education, or exhibit design. They are responsible for cataloging and storing items, as well as conducting research on the objects in order to better understand their historical context.

Typical Activities

Develops short and long-term museum program objectives.
Manages, plans, and maintains museum facilities.
Develops, administers and monitors budgets.
Engages in fundraising and development activities.
Oversees the care and preservation of museum collections.
Develops and oversees educational programs and public outreach initiatives.
Writes grants and proposals to secure funding for museum operations.
Serves as the public face of the museum, representing it to the community and media.

Synonyms or related job titles

Museum Curator, Museum Director, Museum Educator, Museum Registrar, Museum Conservator

Summary

The Art Centers job family provides support for the university's art galleries, museums, and collections. This includes curating exhibitions, managing collections, and providing educational programming.

Job holders also support the university's art department by providing administrative support and assisting with art projects. They may develop and implement policies and procedures related to the acquisition, conservation, and exhibition of artworks and artifacts.

Typical Activities

Develops, manages and promotes the University’s art collections.
Organizes and delivers exhibitions, both on-campus and off.
Develops and delivers educational and public programs relating to the University’s art collections.
Conserves and preserves the University’s art collections.

Synonyms or related job titles

Curator, Registrar

Summary

The Alumni Affairs job family is responsible for maintaining relationships with former students and supporting their transition into alumni status. This includes coordinating alumni events, maintaining alumni records, and providing resources and support to alumni.

Job holders manage the university’s alumni relations program and work to engage alumni in the life of the institution. They maintain a college or university's funding stream and reputation in the community. They may also assist former students with job-seeking and career development. They may also be tasked with building and maintaining personal relationships with alumni donors.

Typical Activities

Serves as the primary point of contact for alumni inquiries and communications.
Plans and executes alumni events, both on- and off-campus.
Develops and manages alumni volunteer programs.
Promotes and maintains participation membership in alumni associations.
Maintains the alumni database and website.
Serves as liaison to the alumni board of directors.
Writes and designs alumni publications.
Manages alumni relations budget.
Works with recent graduates to build life-long relationships and connect them with established members of the alumni community.
Serves as liaisons between graduates and current university officials.

1. Fundraising

Summary

The Fundraising job family is responsible for raising money from alumni and other individuals to support the university. This includes identifying potential donors, soliciting donations, and stewarding donors.

Job holders also work closely with other university departments to ensure that donor funds are used appropriately.

Typical Activities

Develops and implements strategies to engage and solicit financial support from alumni.
Creates and executes annual giving campaigns, coordinates alumni giving events, and works with the development team to identify and cultivate major gift prospects among alumni.
Researches potential donors to gain insight into needs, beliefs and donation habits to understand how to position an organization to them.
Raisees funds for a cause and meet fundraising targets.
Assists in brainstorming and creating new methods to raise funds for the organization.

2. Communication, Events and Marketing

Summary

The Communications, Events and Marketing job family is responsible for planning and executing alumni communications and marketing initiatives, as well as alumni events. This includes developing and implementing strategies to increase alumni engagement, overseeing alumni communications and marketing efforts, and coordinating alumni events.

Job holders also manage the alumni website and social media channels, and produce alumni publications. They develop materials to deliver the organization's messages to the public and the media, and assists with organization and coordination of conferences, meetings, seminars and other events.

Typical Activities

Provides support and assistance in planning, developing, producing, and delivering marketing and communications materials.
Handles development, production, and distribution of promotional and collateral materials.
Develops the communications calendar to ensure timely execution of programs.
Develops, plans and executes alumni events, programs and communications.
Manages alumni marketing initiatives and produces alumni communications.
Develops content for alumni e-communications, social media channels and print collateral.
Conducts research and analysis to support alumni communications and marketing strategies.
Builds relationships with alumni volunteers and other university stakeholders.
Manages budgets and vendors for alumni communications and marketing initiatives.
Evaluates alumni communications and marketing efforts and recommend improvements.

Summary

The Athletics job family is responsible for promoting and coordinating athletic programs and events at the university level. This includes managing finances and fundraising, developing marketing and promotional strategies, and overseeing game and event operations. The job family also works closely with other university departments to ensure that athletics programs are compliant with university policies and procedures.

Job holders are tasked with providing of a range of support and organisational services to their department, organising, utilising and maintaining equipment and materials for their institution. They will help academic staff and students make optimum use of sporting facilities, and may take on responsibility for the management and promotion of any external lettings. They are involved in the effective maintenance of all sport and fitness facilities and equipment.

Typical Activities

Evaluates and analyzes student athlete records to ensure eligibility for participation in sport and advises students at risk of losing eligibility due to grades or course scheduling.
Coordinates and monitors development programs for student athletes to identify at-risk students, refers students to clinical psychologists or other appropriate professionals when needed, plans tutoring programs, and schedules class-study times.
Prepares materials and sets up equipment for use in sports facilities

1. Coaches and Trainers

Summary

The Coaches and Trainers job family is responsible for providing coaching and training to athletes at the collegiate level. This includes developing and implementing training programs, monitoring athlete progress, and providing support and guidance to athletes.

Job holders work other staff to ensure that athletes are meeting their potential and that the program is operating effectively. They are responsible for providing athletic training services including testing, evaluation, treatment and rehabilitation. They are required to uphold institution rules, observe players' approaches and outline corrective techniques. They should also endeavour to maintain established safety standards and minimize preventable injuries.

Typical Activities

Develops and implements training programs for athletes.
Monitors athletes' training progress and provides feedback.
Adapts training programs to individual athletes' needs.
Communicates with athletes' parents or guardians about training progress.
Develops relationships with athletes and provides guidance and support.
Attends competitions and provides support to athletes.
Maintains up-to-date knowledge of developments in coaching and training

Synonyms or related job titles

Coach, Trainer

2. Athletics Support

Summary

The Athletics Support job family provides support for the athletics program at a university. This can include working in the ticket office, selling merchandise, or providing administrative support. The job family also includes positions that manage the athletic facilities and equipment. These services include but are not limited to game and event management, facility operations and maintenance, and concessions.

Job holders work to ensure that all athletics events are safe, enjoyable, and run smoothly.

Typical Activities

Serves as the primary point of contact for all athletics-related matters at the University.
Oversees the management and operation of all athletics facilities and programs.
Serves as the liaison between the University and its athletic department.
Develops and implements marketing and promotional plans for all athletics programs and events.
Coordinates all logistics for athletics events, including travel, housing, and food services.
Serves as the primary point of contact for media inquiries regarding athletics.
Enforces facility policies and procedures.

Summary

The Academic Operations job family provides support for the day-to-day operations of the university. This includes providing administrative support to faculty and staff, managing student records, and coordinating academic events.

Job holders work closely with other university departments to ensure that the university runs smoothly and efficiently. They provide administrative support to aid the provision of a professional and effective service to Study Centres. They may be responsible for coordinating and supporting academic operations activities focussing on quality assurance and assessment services.

Typical Activities

Oversees the daily operations of the academic department, including scheduling, budgeting, and staffing.
Develops and implements academic policies and procedures.
Serves as the primary liaison between the academic department and the administration.
Oversees the development and assessment of the academic curriculum.
Coordinates the work of the academic department with other departments within the university or college.
Works with faculty to develop and implement effective teaching and learning strategies.
Oversees the development and administration of academic examinations.
Participates in accreditation processes and ensures compliance with accreditation standards.

1. Faculty / Department Lecturers and Scientists

Summary

The Faculty / Department Lecturers and Scientists job family is responsible for providing instruction and conducting research within their field of expertise at a college or university. This may include teaching courses, supervising students, and publishing scholarly work.

Job holders typically contribute to the design, production and presentation of various undergraduate and postgraduate modules, as well as participating in on-line forums and tutorials which form part of these modules. They are tasked with attracting external research funding and leading research in their specific area of expertise.

Typical Activities

Teaches courses in their field of expertise at the undergraduate and graduate levels.
Develops and teaches new courses in their field as needed.
Serves on academic committees and provides service to the department, college, and university.
Maintains an active research program and publishes their findings in scholarly journals.
Supervises graduate students' research projects.
Seeks external funding for their research programs.
Serves as consultants to businesses and government agencies.
Participates in public outreach activities to share their expertise with the community.

Synonyms or related job titles

Lecturer, Professor, Teacher, Scientist

2. Faculty / Department Administration & Support

Summary

The Faculty / Department Administration job family consists of positions that provide support to faculty and departments in carrying out their administrative functions. These positions may have responsibility for budgeting, financial management, personnel management, and/or other administrative functions.

Job holders provide support to faculty, students and professional staff. They usually have ownership of timetables; support the submission of regulatory returns and support the compliance with Data Protection requirements.

Typical Activities

Serves as the primary point of contact for faculty and staff in the department, and provides administrative support as needed.
Maintains departmental records and files, including personnel files, and ensures that all required documentation is up to date.
Processes faculty and staff leave requests and tracks absences.
Coordinates departmental meetings and events, and takes minutes as needed.
Prepares and distributes departmental communications, such as newsletters and announcements.
Serves as the departmental liaison to other campus offices and units, and coordinates departmental participation in university initiatives and programs.
Develops and administers departmental budgets, and monitors expenses.
Supervises administrative staff and student employees, and provides training and development as needed.