Summary
The Quality Management job family is responsible for planning, directing, and coordinating quality assurance and control policies, procedures, and activities to ensure that products and services meet established quality standards.
Job holders develop and implement quality assurance and control systems, perform quality audits, and develop quality improvement programs. They recommend and implement corrective and preventive actions to resolve quality problems. They may also oversee the operations of the organization and ensure all products and services offered by the organization comply with local regulations and internal standards.
Typical activities
- Maintains working knowledge of local standards and regulations.
- Enforces proper quality management measures.
- Educates staff on the importance of quality compliance.
- Develops methods and processes to ensure compliance and meet all relevant standards.
Synonyms or related job titles
Six Sigma, Black Belt, Green Belt, Quality Control, Quality Management
Summary
The Quality Assurance job family is responsible for ensuring that products and services meet all quality standards set by the company. This includes developing and implementing quality assurance policies and procedures, conducting quality audits, and investigating customer complaints. Job holders also works closely with other departments to ensure that quality standards are met throughout the product development process.
Typical activities
- Develops and maintains quality assurance policies and procedures.
- Conducts quality audits.
- Oversees quality control procedures.
- Analyzes quality data.
Synonyms or related job titles
Quality Audit, Quality Auditor, Quality Inspector, Quality Inspection
Summary
The Quality Control job family is responsible for ensuring that products and services meet quality standards and are fit for purpose. This includes planning and carrying out quality control checks, investigating and resolving quality issues, and maintaining quality records. Quality Control job holders also liaise with other departments to ensure that quality standards are met at all stages of the product or service life cycle.
Typical activities
- Inspects products for defects and irregularities.
- Tests products for functionality.
- Documents findings and reports to relevant parties.
- Maintains quality control standards.
- Conducts quality control audits.
Synonyms or related job titles
Quality Control Inspection, Quality Control Inspector, Quality Control Technician
Summary
The Quality Planning job family is responsible for developing and implementing quality plans for products and services. This includes developing quality standards, coordinating quality assurance activities, and conducting audits. Job holders also develop and implement quality improvement programs, and track and report on quality metrics.
Typical activities
- Develops quality plans in alignment with business objectives.
- Leads quality planning activities across multiple projects and/or product lines.
- Ensures quality plans are appropriate for the scope and complexity of the project.
- Reviews and approves quality plans developed by others.
- Identifies risks and mitigation strategies associated with the quality plan.
Synonyms or related job titles
Quality Planning Engineer, Quality Planners
Please match in this collective family all specialized Quality Management jobs that cannot be assigned to one of the above-mentioned families. Competencies from the parent family will be shown. A selection of parent family-specific Benchmark Job Matches is available and can be selected manually. The availability of benchmark job matches depends on the survey vendor chosen.